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AI will reshape insurance but cannot replace empathy: CEOs
AI will reshape insurance but cannot replace empathy: CEOs
It is improving efficiency and should not erode personalisation and face-to-face interactions.
Sun Life's Philippine HQ switches to 100% geothermal power
Sun Life's Philippine HQ switches to 100% geothermal power
The facility already has rainwater harvesting and double-glazed windows, amongst others.
Activ Yuva ties insurance to young Indians’ lifestyle
Activ Yuva ties insurance to young Indians’ lifestyle
Coverage and rewards now shift with daily activity sleep and nutrition tracking.
Insurance growth strains trust at claims stage
Insurance growth strains trust at claims stage
Claims delays reshape customer loyalty patterns in Indonesia insurance sector.
Banks and insurers must chase AI value creation, not cost savings
Banks and insurers must chase AI value creation, not cost savings
They should consider AI as an operating system by itself, not whether it can write them a system.
Margin pressure forces banks off board-rate deposit pricing
Margin pressure forces banks off board-rate deposit pricing
Deposit pricing strategies shift as competition tightens funding conditions.

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How can wealthy people close the legacy planning gap?

Older cohorts lag on plan execution despite strong awareness.

How can Singapore insurers manage rising risk and tech demands?

Firms turn to AI and data tools to manage complex portfolios.

Exclusives

Insurance Southeast Asia insurers risk profit hit from weak data systems
Igloo CEO says outdated infrastructure limits AI gains despite rising spending.
Insurance Hong Kong insurer complaints rise for fourth straight year
The Insurance Authority has flagged gaps in incentives, disclosure, and oversight.
Insurance Rising climate losses test China’s insurance safety net
Profitable insurers face limits in passing disaster risk despite market scale.
Insurance War-risk underwriting tightens in Singapore as Gulf airspace disruptions persist
Airlines reroute across Asia–Middle East routes as insurers reassess exposure and pricing risk.
Insurance Affluent women force rethink of legacy planning in Asia-Pacific
Stable growth and early engagement shift advice beyond transactional transfers.
Insurance Sun Life Philippines to boost sales force, bancassurance under incoming CEO
It is pushing insurance in a nation where death and money are taboo topics.
Insurance Wong Sze Keed builds people‑first culture at AIA
‘Leadership must be anchored in clarity, courage and humanity.’

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